Contact us – Consumer or contest winner

Please, fill the following form to contact us about our contests and/or wins:







    Information to be provided pursuant to Article 13 of, Regulation (EU) 679/2016 (the General Data Protection Regulation, GDPR)

    Personal data provided voluntarily will be processed, primarily using electronic methods, by Promosfera srl (the data controller), – Via XXV Aprile 56 – Casorate Sempione (VA) Italy  so that the company can email you details of its services. In addition, it will be processed so as to comply with administrative regulations and other general obligations imposed by current Italian law and by EU decisions and stored for the period of time established by these regulations. It is obligatory to provide the data requested for the aforesaid purposes and failing to do so will make it impossible to carry out management operations relating to the prize event and to comply with legal requirements. Your personal data will be processed by staff working in the areas in which you have expressed an interest, as well as by staff in the marketing and information technology departments.

    Subject to your express consent, your data will be processed by the controller for the purposes of distributing promotional and marketing information (including: sending newsletters, promotions of goods and services, vouchers, surveys and market research). This promotional contact will be made via email only.

    Storage of data for emailing you the information required, will be limited to the period required to complete its individual phases and in accordance with the provisions of the relevant legislation. Subsequently, the data will be anonymised to create statistical reports, and all identifying data will be destroyed.

    Vice versa, where you have consented to promotional contact (marketing), the data will be stored in our archives for as long as it is considered that there is still an interest in the service about which you requested information, following the exercise of your rights to object to processing for marketing purposes. In this case also, once the storage period has expired the data will be anonymised to produce statistics, and all identifying data will be destroyed by deleting it from our archives.

    Pursuant to Articles 15‑21 GDPR, by writing to the controller at their postal address or by email [email protected]  you may exercise your rights to consultation, modification, erasure and the right to be forgotten, the right to restriction of processing or to object to processing on legitimate grounds or for informational and promotional reasons, including via certain means of contact only (e.g.: email, landline and mobile phone, text message, by post). If not specific, the objection will be extended to all means of contact. Should you revoke your consent, which you may do at any time, it is understood that this shall not prejudice the legality of processing based on consent previously given or alternative mechanisms of consent provided by law. You also have the right to file a complaint with the supervisory authorities to enforce your rights. Again by writing to the postal address given above or by sending an email to [email protected].

    Lastly, you have the right to data portability, namely to receive your personal data in a structured, commonly used and machine-readable format and the right to transmit that data directly to another independent controller, so that the latter may process it within the limits you have set.